Automotive Technician

Penske Automotive Group • Leander, TX

11d • Onsite

About The Position

Honda Leander, a Penske Automotive Group dealership, is seeking an Automotive Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The technician helps deliver an excellent customer experience by applying technical expertise, communicating vehicle information to Service Advisors, and meeting quality, safety, and timeliness expectations.

The role primarily takes place in an automotive shop. The covered workspace may be subject to heat, cold, regular loud noise, and work-related safety hazards. The position has no supervisory responsibilities. Evening, weekend, and holiday hours may be required as needed.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Three or more years of dealership experience.
• High school diploma or equivalent and two years of related experience, or an equivalent combination of education and experience.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes.
• Attention to detail and commitment to quality.
• Ability to use written and online technical reference materials and manuals.
• Ability to explain technical terms to a non-technical audience.
• Effective time management and prioritization skills.
• Ability to work evening, weekend, and holiday hours as required.
• Ability to meet the role's physical demands, including prolonged standing, regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion; lifting requirements include over 50 pounds with an assistance device and frequent lifting or carrying of objects weighing up to or over 35 pounds with an assistance device available as needed.
• Ability to talk and hear.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help ensure customers receive a world-class service experience throughout the vehicle repair process.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Clearly communicate technical information about customer vehicles to Service Advisors.
• Meet manufacturer quality and timeliness standards and ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow processes that support quality and safety.

Benefits

• Comprehensive benefits program, including medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED