Automotive Technician

Ken Garff•Clive, IA

About The Position

Stew Hansen Buick GMC, a Ken Garff Automotive Dealership, is seeking an Automotive Service Technician who demonstrates respect, integrity, growth, humility, and teamwork. The dealership's PRO TECH program is designed to reward performance and tenure, provide predictable pay raises, efficiency bonuses, a quarterly tool allowance and discounts, and support technicians' development and career growth. The posting also highlights flexible scheduling, plenty of work, and new leadership. The technician performs repair work according to dealership, state, and factory standards; diagnoses and repairs customer concerns; and performs quality checks to support first-visit repairs. The role includes electronic multipoint inspections with video, use of the Dealer Management System, assigned training, and maintaining a clean work area and customer vehicles.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Must be authorized to work in the United States.
  • Valid in-state driver’s license and a good driving record, per company standards.
  • Accommodating and analytical, with the ability to produce precise and accurate work.
  • Resourceful and interested in developing a high level of technical expertise.
  • Unselfish and approachable, with a preference for detailed, skill-based work.

Nice To Haves

  • Prior automotive technician (mechanic) experience.
  • ASE or dealership manufacturer certifications.

Responsibilities

  • Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards.
  • Diagnose and repair customers’ primary concerns and perform quality control to meet ‘Fixed First Visit’ expectations.
  • Perform the Ken Garff Electronic Multi Point Inspection, including video, on every vehicle.
  • Immediately notify the Service Advisor about additional recommendations or when more time is needed to complete a repair.
  • Use the Dealer Management System for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
  • Complete required training as assigned.
  • Maintain cleanliness throughout the workspace and in customer vehicles.

Benefits

  • PRO TECH rewards and recognition for performance and tenure.
  • Predictable pay raises.
  • Efficiency bonuses.
  • Quarterly tool allowance and discounts.
  • Flexible scheduling.
  • Competitive compensation package.
  • 401(k) with company match.
  • Wellness Time Off, holidays, and a Personal Purpose Day.
  • Medical, dental, vision, disability, AD&D, and life insurance.
  • Flexible Spending Account and Health Savings Account.
  • Employee Assistance Program, Wellness Plan, Mental Health Support, and Diabetes Management Program.
  • Parental Leave Stipend.
  • Year-end bonus program for all employees (Garff Giveback).
  • Employee discounts on vehicle purchases, parts, service, and more.
  • Red Wing boot program offering free or discounted work shoes.
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