Automotive Technician

Asbury Automotive Group•Henrico, VA

12d

About The Position

The B Level Service Technician completes routine repairs and performs general repairs and diagnosis, with some assistance, on customer vehicles. Work may include light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of their manufacturer certifications. The role includes accurately completing multi-point inspections, documenting work and recommendations on repair orders, communicating with service advisors about additional work or delays, and conducting road tests when appropriate. Technicians perform diagnosis, repairs, and preventive or routine maintenance, while maintaining proficiency and completing manufacturer and compliance training. They must protect customer vehicles and information, maintain customer satisfaction standards, and support the safety and integrity of the dealership.

Requirements

Previous automotive technician experience.
Virginia State Inspector License required.
Basic tools required.
Strong technical and mechanical skills.
Ability to work as a team player and repetitively on complex tasks.
At least 18 years of age.
Valid driver's license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred.

Responsibilities

Accurately use the multi-point inspection form on each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency as specified by Asbury standards.
Conduct road tests to determine needed work and confirm successful repairs when necessary and practical.
Perform all levels of vehicle diagnosis and repair.
Perform preventive and routine maintenance services.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified goals.
Complete work, notations, and timekeeping required for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete required training for compliance with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
Comply with applicable laws and company policy for safeguarding customer vehicles, property, and information.

Benefits

Weekly pay.
Paid holidays and paid time off.
Paid training.
Stock awards for eligible management and front-line team members.
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
Up to 12 weeks of paid pregnancy leave (disability leave).
Paid parental leave.
Health savings and flexible spending accounts.
Short-term and long-term disability plans.
Whole life and term life insurance.
401(k) with company match.
Pet insurance.
Digital career path tool and continuous training through Asbury's Internal Learning Management System.
Professional growth and development opportunities.
Technician student loan relief resources.
Employee assistance program.
Employee discounts on parts and service repairs.
Scholarship awards.
Paid volunteer hours through community service initiatives.
Employee referral program with bonus opportunities.