Automotive Technician

Team Car Care•Memphis, TN
•Onsite

About The Position

The Automotive Technician is the service center’s mechanical repair expert, responsible for professionally servicing guests’ vehicles and delivering quality work and an outstanding guest experience. Training programs prepare technicians to perform a range of mechanical services, including lubrication, core tasks, brakes, and tires. The role also provides training and supervision to the store’s Apprentice Teammate.

Requirements

  • 1–3 years of automotive experience.
  • 1–2 years of experience working on brake systems.
  • ASE A5 - Brakes certification.
  • High school diploma or equivalent.
  • Ability to perform complete disc or drum brake service, diagnose brake-system issues, and road-test vehicles.
  • Ability to use computer systems and parts applications to estimate parts and labor.

Nice To Haves

  • ASE certifications in Engine Performance, Suspension & Steering, Electrical Systems, and Heating & Air Conditioning are preferred.
  • An automotive technical or trade school degree is a plus.

Responsibilities

  • Promote teamwork to deliver timely and accurate guest care during all operating hours.
  • Provide excellent guest service, including clear communication and feedback about vehicle condition and repairs.
  • Keep the service center and workstation clean and presentable.
  • Perform complete disc or drum brake service, including replacement of braking components and brake flushes.
  • Understand braking systems and service processes, answer customer questions, and diagnose brake-system issues.
  • Diagnose and potentially repair engine performance, suspension and steering, electrical, and heating and air-conditioning components.
  • Use the current computer system and parts applications to prepare estimates for parts and labor, including All DATA, AutoZone, O'Reilly, Advance Auto Parts, and NAPA.
  • Road-test vehicles before and after service to verify that work meets standards.
  • Perform secondary services as needed, including transmission and radiator fluid exchanges, fuel filter replacement, fuel system cleaning, tire rotations, and gearbox service.
  • Provide training and supervision to the store’s Apprentice Teammate.

Benefits

  • 401(k) plan with company match
  • Biweekly bonus incentives
  • Career advancement opportunities
  • DailyPay
  • Tools provided at no cost to the employee
  • Employee discount
  • Employee referral bonuses
  • Fleet referral bonuses
  • Medical, dental, and vision insurance
  • PerkSpot employee discounts
  • Paid time off after 180 days
  • Spot bonuses through an internal rewards program
  • Uniforms paid for and laundered
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