Automotive Technician

Ken Garff Automotive Group•Clive, IA

About The Position

Stew Hansen Hyundai, a Ken Garff Automotive Dealership, is seeking an Automotive Service Technician (Mechanic) who works in alignment with the company’s values of respect, integrity, growth, humility, and teamwork. The position includes a formal PRO TECH reward and recognition program that offers performance and tenure recognition, predictable pay raises, efficiency bonuses, and a quarterly tool allowance and discounts. The company also highlights an annual Tech Week celebration, available work, and a positive culture. The technician performs accurate, efficient repair work to dealership, state, and factory standards; diagnoses and addresses customers’ primary concerns; and supports fixed-first-visit expectations through quality control. The role also includes completing electronic multipoint inspections with video, communicating recommendations or delays to Service Advisors, using the Dealer Management System, completing assigned training, and maintaining a clean workspace and customer vehicles.

Requirements

High school diploma or equivalent.
Be at least 18 years old.
Be authorized to work in the United States.
Have a valid in-state driver’s license and a good driving record, in accordance with company standards.
Be accommodating and analytical, producing precise and accurate work.
Be resourceful and seek a high level of technical expertise.
Be unselfish and approachable, with a preference for detailed, skill-based work.

Nice To Haves

Prior automotive technician or mechanic experience.
ASE or dealership manufacturer certifications.

Responsibilities

Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards.
Diagnose and repair customers’ primary concerns and perform quality control to meet fixed-first-visit expectations.
Perform a Ken Garff Electronic Multi Point Inspection and record video for every vehicle.
Immediately notify the Service Advisor when a vehicle has additional recommendations or more time is needed to complete the repair.
Use the Dealer Management System for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
Complete required training as assigned.
Maintain cleanliness throughout the workspace and in customer vehicles.

Benefits

PRO TECH rewards and recognition for performance and tenure.
Predictable pay raises.
Efficiency bonuses.
Quarterly tool allowance and discounts.
Annual Tech Week celebration recognizing technicians.
Competitive compensation package.
401(k) with company match.
Wellness Time Off, holidays, and a Personal Purpose Day.
Medical, dental, vision, disability, accidental death and dismemberment, and life insurance.
Flexible Spending Account and Health Savings Account.
Employee Assistance Program, Wellness Plan, mental health support, and Diabetes Management Program.
Parental Leave Stipend.
Year-end bonus program for all employees (Garff Giveback).
Employee discounts on vehicle purchases, parts, service, and more.
Red Wing boot program with free or discounted work shoes.