Automotive Technician

Penske Automotive Group • Indianapolis, IN

6d

About The Position

Penske Honda, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience through high-quality, timely service. The technician communicates technical information about customer vehicles to Service Advisors, ensures estimates and work orders are accurate, and follows manufacturer standards and applicable safety regulations.

The position works primarily in an automotive shop environment. The workspace is covered but may be exposed to heat, cold, safety hazards, and regular loud noise. Evening, weekend, and holiday hours may be required. The role has no supervisory responsibility.

Requirements

• High school diploma or equivalent, plus two years of related experience, or an equivalent combination of education and experience.
• At least three years of dealership experience.
• Safe working knowledge of shop tools and equipment.
• Knowledge of automotive systems, tools, and repair processes.
• Exceptional customer service skills and the ability to listen to customers and determine how to assist them.
• Excellent communication skills, including the ability to communicate technical terms to non-technical audiences.
• Ability to work well in a team environment.
• Strong attention to detail and commitment to quality.
• Ability to use technical reference materials and manuals in written and online formats.
• Ability to follow processes to ensure quality and safety.
• Effective time-management and prioritization skills.
• Friendliness, enthusiasm, reliability, a positive team-player attitude, and a strong work ethic in a fast-paced, results-driven environment.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, plus two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Repair and maintain vehicles in accordance with factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors and explain technical terms to non-technical audiences.
• Comply with manufacturer standards for the quality and timeliness of repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and the use of personal protective equipment.
• Follow established processes to ensure quality and safety.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED