Automotive Technician

Arlington Heights Chrysler Jeep Dodge Ram•Arlington Heights, IL

7d•Onsite

About The Position

The Ed Napleton Automotive Group is seeking an Automotive Service Technician at Napleton's Arlington Heights CDJR. The technician performs vehicle repairs and maintenance according to dealership and factory standards, diagnoses vehicles effectively, and helps build customer trust and loyalty. The group is affiliated with more than 25 vehicle brands and operates over 50 dealerships across seven states, with more than 3,500 employees nationwide. The role offers wages of $22–$48 per hour based on experience, flat-rate hours on customer and internal work, fair work distribution, organized special tools, options for multiple lifts, and flexible shift and weekend options. The company also offers training and advancement opportunities, benefits, and employee discounts.

Requirements

Automotive Service Technician experience.
Strong customer service skills.
Strong communication skills.
Valid driver's license.
Willingness to undergo a background check in accordance with local laws and regulations.
At least 18 years of age to comply with the company's driving policy.

Nice To Haves

ASE certification is desirable.

Responsibilities

Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, following dealership and factory standards.
Communicate regularly with the Parts Department and Service Advisors to manage production and customer communication.
Diagnose malfunctions and perform the necessary repairs.
Explain technical diagnoses and required repairs to non-mechanical individuals, including employees and customers.
Stay current on factory technical bulletins and participate in factory-sponsored training as appropriate.
Keep store management informed about mechanical repair problems as they occur.
Maintain an organized work area.