Automotive Technician
About The Position
The Automotive Technician is the service center’s mechanical repair expert, responsible for professionally servicing guests’ vehicles and delivering high-quality work and an outstanding guest experience. Comprehensive training programs prepare technicians to perform a range of mechanical services, including lubrication, core tasks, brakes, and tires. The role also includes communicating clearly with guests about their vehicles, maintaining a clean and presentable workstation, diagnosing and repairing vehicle systems, estimating parts and labor using computer programs and apps, and road-testing vehicles before and after service. Secondary duties may include fluid exchanges, fuel services, tire rotations, and gearbox service. The technician provides training and supervision to the store’s apprentice teammate.
Requirements
- 1–3 years of automotive experience.
- 1–2 years of experience working on brake systems.
- ASE A5 - Brakes certification.
- High school diploma or equivalent.
Nice To Haves
- ASE certifications in engine performance, suspension and steering, electrical systems, and heating and air conditioning.
- Automotive technical or trade school degree.
Responsibilities
- Promote teamwork to deliver timely and accurate guest care during all operating hours.
- Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
- Keep the service center and workstation clean and presentable.
- Perform complete disc or drum brake service, including replacement of braking components and full brake flushes.
- Understand the braking system and its service procedures, answer customer questions, and diagnose and pinpoint brake-system issues.
- Diagnose vital vehicle components and make necessary repairs, potentially including engine performance, suspension and steering, electrical systems, and heating and air conditioning.
- Use the current computer system and programs or apps such as ALLDATA, AutoZone, O'Reilly, Advance Auto Parts, and NAPA to provide parts and labor estimates.
- Road-test vehicles before and after service to ensure work meets standards.
- Perform secondary services as needed, including transmission and radiator fluid exchanges, fuel filter and fuel system services, tire rotations, and gearbox service.
- Provide training and supervision to the store’s apprentice teammate.
Benefits
- 401(k) plan with company match.
- Biweekly bonus incentives.
- Career advancement opportunities.
- DailyPay.
- No need to pay for tools.
- Employee discount.
- Employee referral bonuses.
- Fleet referral bonuses.
- Medical, dental, and vision insurance benefits.
- PerkSpot access to employee discounts on products and services, including travel, electronics, and concerts.
- Paid time off after 180 days.
- Spot bonuses through the internal rewards program.
- Paid and laundered uniforms.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
