Automotive Technician

Penske Automotive Group • Austin, TX

12d • Onsite

About The Position

BMW of Austin, a Penske Automotive Group dealership, is seeking an Automotive Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards, while helping deliver an excellent customer experience. The technician provides technical expertise, communicates vehicle information to Service Advisors, maintains accurate estimates and work orders, and follows quality, timeliness, and safety requirements.

The position is primarily based in an automotive shop, where conditions may include heat, cold, safety hazards, and regular loud noise. Evening, weekend, and holiday work may be required. The role involves prolonged standing and regular physical activities including lifting, pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• At least 3 years of dealership experience.
• High school diploma or equivalent and two years of related experience, or an equivalent combination of education and experience.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes.
• Attention to detail and commitment to quality.
• Ability to use written and online technical reference materials and manuals.
• Ability to explain technical terms to a non-technical audience.
• Ability to follow processes that ensure quality and safety.
• Effective time management and ability to prioritize.
• Ability to meet the physical demands of the position, including prolonged standing, regular movement and repetitive motion, and lifting or carrying objects with assistance devices as needed.
• Ability to talk and hear.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.

Responsibilities

• Repair and maintain vehicles in accordance with factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience throughout vehicle repairs.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Clearly communicate technical information about customer vehicles to Service Advisors.
• Meet manufacturer standards for repair quality and timeliness.
• Ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local regulations and safety requirements, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.

Benefits

• Medical, dental, and vision care options.
• 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED