Automotive Technician – Tires, Oil & Preventive Maintenance

Leeds West Group•Lincoln, NE

20d•Onsite

About The Position

The Automotive Technician (described in the posting as a General Service Technician) performs routine automotive maintenance and repairs, inspects vehicles, diagnoses problems, and helps ensure vehicles are safe and reliable. The role uses diagnostic equipment, technical manuals, computerized systems, and shop tools to complete work accurately and to manufacturer specifications and industry standards. It also includes quality checks, test drives, accurate inspection records, and communicating service recommendations to customers and sales and management staff. The technician provides professional customer service, collaborates with technicians and management to coordinate work, and supports a safe, organized workplace in compliance with company and OSHA requirements. The position operates in a fast-paced automotive retail and repair environment, requires at least 32 hours per week, and involves regularly working long hours and frequent weekends. Local travel between stores may be required, up to 25%; overnight travel is less than 5% unless assigned.

Requirements

Minimum age of 18 years.
Active, unrestricted driver's license.
Legally authorized to work in the United States while employed by Leeds West Groups.
Successful completion of a Motor Vehicle Records check and ability to maintain a clean driving record.
Strong integrity, active listening, verbal and written communication, interpersonal, diplomacy, and customer-service skills.
Knowledge of the automotive industry and strong technical knowledge of automotive systems, diagnostics, and repair procedures.
Organizational skills and attention to detail; analytical, decision-making, and problem-solving skills.
Proficiency with computers and software systems.
Proficiency with diagnostic tools and equipment, including scan tools, multimeters, computerized diagnostic software, and Digital Vehicle Inspections (DVI).
Knowledge of proper use of shop equipment, tools, and fluids.
Ability to adapt to changing automotive technologies, methods, and best practices.
Inventory and expense management proficiency.
Ability to thrive in a fast-paced sales environment, give and receive constructive feedback, manage priorities, multitask, and complete objectives with minimal supervision.
Ability to meet consistent attendance expectations.
Ability to comply with PPE, uniform, and OSHA workplace safety requirements.
Ability to perform frequent standing, walking, bending, kneeling, stooping, crouching, crawling, reaching, driving, climbing, and repetitive motions; lift and carry heavy parts and equipment weighing up to 50 pounds or more; work long hours in a fast-paced environment; and meet hand-eye coordination, dexterity, vision, hearing, and speaking demands.
Availability for at least 32 hours per week, with schedules varying by location and business needs and regular long hours and frequent weekend work.
Ability to travel between local stores up to 25%; overnight travel is less than 5% unless on a particular assignment.

Nice To Haves

High school diploma or equivalent.
At least one year of related experience.

Responsibilities

Perform routine maintenance, including oil changes, tire rotations, fluid flushes, and filter replacements.
Assist with and conduct vehicle inspections to identify mechanical, electrical, maintenance, and safety concerns.
Complete automotive repairs and maintenance efficiently and accurately.
Use diagnostic equipment, technical manuals, and computerized systems to diagnose and troubleshoot vehicle problems.
Ensure work meets manufacturer specifications and industry quality and safety standards.
Perform quality-control checks and test-drive vehicles to verify repairs and identify remaining issues.
Raise accidents, additional service needs, and safety concerns promptly to the Store Manager or Service Manager.
Conduct test drives in accordance with company policy, procedures, safety practices, and traffic laws.
Prepare accurate inspection records and communicate service recommendations and needs to sales and management staff.
Explain repair recommendations, provide estimates, and address customer questions and concerns professionally.
Provide quality automotive services and maintain a courteous, professional demeanor to support customer satisfaction.
Coordinate workflow with senior Automotive Technicians, management, and other team members.
Promote workplace safety and compliance with OSHA and company safety policies and procedures.
Maintain a clean, organized, and safe work environment.
Stay current on automotive industry trends, technology, and regulatory changes affecting repair and safety.
Support the Store Manager in fostering an inclusive, cohesive team environment and developing employees.
Perform other duties as assigned.