Automotive Technician

Ken Garff • Clive, IA

4d

About The Position

Stew Hansen Hyundai, a Ken Garff Automotive Dealership, is seeking an Automotive Service Technician who embodies the company’s values of respect, integrity, growth, humility, and teamwork. The PRO TECH program is designed to reward performance and tenure, provide predictable pay raises, efficiency bonuses, quarterly tool allowances and discounts, and support career development. The dealership also highlights its annual Tech Week celebration, available work, and workplace culture.

The technician performs repair-order work to dealership, state, and factory standards; diagnoses and repairs customer concerns; and conducts quality control to support fixed-first-visit expectations. The role includes completing electronic multi-point inspections with video, communicating additional recommendations or time needs to the Service Advisor, using the Dealer Management System for work distribution and related tasks, completing assigned training, and keeping workspaces and customer vehicles clean.

Requirements

• High school diploma or equivalent.
• At least 18 years old.
• Authorized to work in the United States.
• Valid in-state driver’s license and a good driving record, per company standards.
• Accommodating and analytical, with the ability to produce precise and accurate work.
• Resourceful and motivated to develop a high level of technical expertise.
• Unselfish and approachable, with a preference for detailed, skill-based work.

Nice To Haves

• Prior automotive technician (mechanic) experience.
• ASE or dealership manufacturer certifications.

Responsibilities

• Perform efficient, expert work on repair orders in accordance with dealership, state, and factory standards.
• Diagnose and repair customers’ primary concerns and perform quality control to meet fixed-first-visit expectations.
• Complete the Ken Garff Electronic Multi Point Inspection and a video inspection for every vehicle.
• Immediately notify the Service Advisor if a vehicle has additional recommendations or more time is needed to complete the repair.
• Use the Dealer Management System for work distribution, electronic inspections, repair quotes, communication, and timekeeping.
• Complete required training as assigned.
• Maintain cleanliness in the workspace and in customer vehicles.

Benefits

• PRO TECH rewards and recognition for performance and tenure.
• Predictable pay raises.
• Efficiency bonuses.
• Quarterly tool allowance and discounts.
• Annual Tech Week celebration recognizing technicians.
• Competitive compensation package.
• 401(k) with company match.
• Wellness Time Off, holidays, and a Personal Purpose Day.
• Medical, dental, vision, disability, AD&D, and life insurance.
• Flexible Spending Account and Health Savings Account.
• Employee Assistance Program.
• Wellness Plan, mental health support, and diabetes management program.
• Parental Leave Stipend.
• Year-end bonus program for all employees (Garff Giveback).
• Employee discounts on vehicle purchases, parts, service, and more.
• Red Wing boot program with free or discounted work shoes.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED