Automotive Technician - Store 1017

Monro•Lansdale, PA

About The Position

The Automotive Technician is responsible for basic vehicle diagnostics and routine vehicle repair and maintenance in accordance with company standards and manufacturer specifications. The role is expected to provide exceptional 5 Star guest service through clear communication about vehicle issues and proposed solutions, while meeting guest expectations for service time commitments and quality. This is an hourly position that may be full-time or part-time depending on business needs. Technicians are paid through a flat-rate, performance-based system, earning a set amount for each eligible task completed. The stated flat-rate compensation range is $25.00–$40.00 per hour based on experience, with flat-rate pay based on teammate productivity.

Requirements

High school diploma or equivalent.
Automotive training in basic car maintenance and repair, or an equivalent combination of education and experience.
Current valid driver's license and a satisfactory Motor Vehicle Report (MVR).
Own a basic set of tools or participate in the company's tool purchase program.

Nice To Haves

ASE certification.
State Inspection license, where applicable.

Responsibilities

Perform basic vehicle diagnostics to identify required repairs.
Complete the Courtesy Inspection process on every guest vehicle; identify, document, and communicate additional needed services and repairs.
Audit courtesy inspections performed by General Service Technicians.
Assist with inventory management, including pulling tires and parts, unloading, and stocking inventory.
Assist with general store duties and maintain the store in excellent, clean, guest-ready condition according to company standards.
Perform services in accordance with company safety standards, including wheel torque and oil safety and compliance procedures.
Test drive vehicles according to the Road Test policy, using dedicated test drive routes and following local traffic and safety laws.
Follow company policies and procedures, governmental standards, environmental codes, and ANSI/OSHA standards.
Consistently use required safety standards established in training, policies, and procedures.
Maintain technical knowledge and proficiency by completing required Monro University training courses and modules on time.
Operate, use, and maintain equipment safely according to company and manufacturer guidelines, including lifts, welders, and brake lathes.
Perform other duties as assigned and required.