Automotive Technician Senior Level

Ryder•Charlotte, NC

19d

About The Position

Torque by Ryder is hiring a permanent, full-time Senior Level Automotive Technician to support its light-duty truck fleet in Charlotte, North Carolina. The role provides a flexible 40-hour work week, weekly hourly pay of $36.50 based on experience, and a $2,000 retention bonus paid quarterly during the first year. Weekend premiums apply. Mobile technicians receive a fuel card, company cell phone, and service vehicle. The position offers additional training and development to help technicians advance. The technician performs complex diagnosis, repairs, inspections, and preventative maintenance for non-contractual customers. Work may take place from a mobile maintenance vehicle, with travel to customer yards within the assigned region. The technician represents Torque/Ryder to customers, documents work through Salesforce and electronic systems, and follows applicable environmental, federal, regional, and corporate guidelines.

Requirements

High school diploma or equivalent preferred.
Vocational or professional diploma preferred.
Four or more years of combined classroom training and work experience.
Non-commercial driver's license, Class E.
Valid commercial driver's license (CDL), Class A preferred.
State driver's license as required.
Ability to understand and adhere to company policies.
Ability to build and maintain professional relationships across organizational levels, including peers, work groups, customers, and supervisors.
Ability to work independently and as part of a team.
Demonstrated customer service skills.
Strong verbal and written communication skills.
Ability to multitask; strong organization and time-management skills.
Complete Preventive Maintenance (PM230 and PM298) within 90 days.
Complete Brakes-Air (BA220 and BA298) within 90 days.
Meet brake mechanics/inspectors FMCS 396.25 requirements.
Complete Hydraulic Brake (BH220 and BH298), where appropriate, within 90 days.
Complete Tire & Wheel TW220 within 90 days.
Complete CF609 and A/C training and qualification (AC220 and AC298) within 180 days.
Complete Battery Charge and Check, Warranty HD electrical, and DR208 within 90 days.
Complete Svc Island Support SBTIII training (SBT220) and SBT Phase 2 within 180 days.
Complete at least two OEM online engine courses.
Flexibility to work in a fast-paced, dynamic environment.
Ability to drive Ryder vehicles.
Pass a Ryder drug test, DOT physical, and Ryder road test.
Pass Ryder background and motor vehicle checks, including drug and alcohol verification from previous employers for the last three years.
Additional screening may be required, including employment or education verification, motor vehicle records checks, road tests, or customer badging and background requirements.

Nice To Haves

Vocational or professional diploma.
Valid Commercial Driver License (CDL) Class A.

Responsibilities

Perform complex diagnosis, repairs, inspections, and preventative maintenance for non-contractual customers.
Perform routine vehicle maintenance, including tune-ups, oil changes, tire changes, fuel filter changes, fluid checks, alignments, basic suspension replacement, and light and mirror replacements.
Diagnose, repair, or replace engines and related components, including alternators, starters, radiators, injectors, transmissions, and other fuel components.
Inspect, repair, and replace hydraulic brakes.
Operate a mobile maintenance vehicle and travel to customer yards within the assigned region when required.
Develop a general knowledge and understanding of Torque products and services.
Represent Torque/Ryder and establish relationships with customers.
Use Salesforce and available electronic documentation tools.
Ensure work orders, customer repair authorizations, and repair notes are properly documented in Salesforce.
Perform environmental duties, such as site inspections, site cleanups and disposals, and handling vehicle chemicals, with some guidance and direction.
Work in accordance with federal, regional, and corporate compliance guidelines.
Perform other duties as assigned.