Automotive Technician

Penske Automotive Group • Austin, TX

11d • Onsite

About The Position

MINI of Austin, a Penske Automotive Group dealership, is seeking an Automotive Technician to perform repairs and maintenance according to factory and dealership specifications and time standards. The role supports an excellent customer experience by providing technical expertise, communicating vehicle information to Service Advisors, and following quality, safety, and timeliness standards. The position works primarily in an automotive shop environment and has no supervisory responsibility.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• At least 3 years of dealership experience.
• High school diploma or equivalent, plus two years of related experience, or an equivalent combination of education and experience.
• Exceptional customer service and communication skills, including listening to customers and determining how to assist them.
• Ability to work well in a team environment.
• Knowledge of automotive systems, tools, and repair processes.
• Strong attention to detail and commitment to quality.
• Ability to use technical reference materials and manuals in written and online formats.
• Ability to explain technical terms to a non-technical audience.
• Effective time management and ability to prioritize.
• Ability to meet the position's physical demands, including prolonged standing, regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion; lifting and carrying requirements are described under physical demands.
• Ability to work evening, weekend, and holiday hours as required.

Nice To Haves

• Brand knowledge.
• Associate's degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.
• ASE Certification.
• Valid driver's license and good driving record may be required for some positions.

Responsibilities

• Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
• Provide customers with a high-quality service experience, particularly during vehicle repairs.
• Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
• Clearly communicate technical information about customer vehicles to Service Advisors.
• Follow manufacturer quality and timeliness standards and ensure estimates and work orders are accurate.
• Comply with applicable federal, state, and local shop-operation regulations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
• Follow processes that ensure quality and safety.

Benefits

• Comprehensive benefits program, including medical, dental, and vision care options.
• 401k savings and retirement plan with company match.
• Training, resources, and career growth and advancement opportunities tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED