Automotive Technician

Asbury Automotive Group•Midlothian, VA

About The Position

The B Level Service Technician completes routine repairs and diagnoses customer vehicles, with some assistance. Work includes light engine repairs, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC systems, and steering and suspension systems. The technician is expected to hold a majority of manufacturer certifications and to perform diagnosis, repairs, and preventive maintenance while supporting a positive customer service experience.

Requirements

  • Previous automotive technician experience is required.
  • Must have basic tools.
  • Must have strong technical and mechanical skills.
  • Must be a team player and able to work repetitively on complex tasks.
  • Must be at least 18 years old.
  • Must have a valid driver's license.
  • Must pass pre-employment background and drug screening.

Nice To Haves

  • ASE certifications are heavily preferred.
  • Manufacturer certifications are heavily preferred.

Responsibilities

  • Use the multi-point inspection form accurately for each vehicle.
  • Document all work performed and recommended on assigned repair orders.
  • Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
  • Maintain technician proficiency according to Asbury standards.
  • Conduct road tests when necessary and practical to determine required work and confirm successful repairs.
  • Perform vehicle diagnosis and repairs at all levels, as well as preventive and routine maintenance services.
  • Complete manufacturer- and management-assigned product and technical training, including manufacturer-sponsored training programs and schools.
  • Maintain manufacturer Customer Satisfaction Index scores at or above Asbury's specified district, regional, and national goals.
  • Complete the work, notations, and timekeeping necessary for warranty repair orders and warranty claims.
  • Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
  • Return customer vehicles as clean as they were before service.
  • Complete required training and comply with federal, state, and local regulations, including hazardous-waste disposal and OSHA Right-to-Know requirements.
  • Comply with laws and company policies for safeguarding customer vehicles, property, and information.

Benefits

  • Weekly pay of $20–$35 per hour, dependent on experience.
  • Paid holidays and paid time off.
  • Paid training.
  • Stock awards for eligible select management and front-line team members.
  • Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
  • Up to 12 weeks of paid pregnancy leave (disability leave).
  • Paid parental leave.
  • Health savings and flexible spending accounts.
  • Short-term and long-term disability plans.
  • Whole life and term life insurance.
  • 401(k) with company match.
  • Pet insurance.
  • Digital career path tool and continuous training through Asbury's Internal Learning Management System.
  • Professional growth and development opportunities.
  • Technician student loan relief resources.
  • Employee assistance program.
  • Employee discounts on parts and service repairs.
  • Scholarship awards.
  • Community service initiatives with paid volunteer hours.
  • Employee referral program with bonus opportunities.
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