Automotive Technician
About The Position
The Automotive Technician is the service center’s mechanical repair expert, responsible for professionally servicing guests’ vehicles and delivering high-quality work and a strong guest experience. Training programs prepare technicians to perform a range of mechanical services, including lubrication, core maintenance tasks, brakes, and tires. The role also includes communicating vehicle information to guests, estimating parts and labor with computer systems, road-testing vehicles, and helping train and supervise the store’s Apprentice Teammate. Secondary services may include fluid exchanges, fuel services, tire rotations, and gearbox service.
Requirements
- 1–3 years of automotive experience.
- 1–2 years of experience working on brake systems.
- ASE A5 Brakes certification.
- High school diploma or equivalent.
Nice To Haves
- ASE certification(s) in engine performance, suspension and steering, electrical systems, or heating and air conditioning.
- Automotive technical or trade school degree.
Responsibilities
- Work as a team to provide timely and accurate guest care during operating hours.
- Provide excellent guest service, including clear communication and feedback about guests’ vehicles.
- Keep the service center and workstation clean and presentable.
- Perform complete disc or drum brake service, including replacing braking components and performing brake flushes.
- Understand braking systems and service procedures, answer customer questions, and diagnose brake-system issues.
- Diagnose vital vehicle components, including engine performance, suspension and steering, electrical systems, and heating and air conditioning, and make necessary repairs.
- Use computer systems and parts information programs to prepare parts and labor estimates.
- Road-test vehicles before and after service to verify that work meets standards.
- Perform secondary services as needed, including transmission and radiator fluid exchanges, fuel filter and fuel system services, tire rotations, and gearbox service.
- Provide training and supervision to the store’s Apprentice Teammate.
Benefits
- 401(k) plan with company match.
- Biweekly bonus incentives.
- Career advancement opportunities.
- DailyPay.
- Tools provided at no cost to the employee.
- Employee discount.
- Employee referral bonuses.
- Fleet referral bonuses.
- Medical, dental, and vision insurance benefits.
- PerkSpot access to employee discounts on products and services, including travel, electronics, and concerts.
- Paid time off after 180 days.
- Spot bonuses through the internal rewards program.
- Uniforms paid for and laundered.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
