Automotive Technician
About The Position
MINI of Austin, a Penske Automotive Group dealership, is seeking an Automotive Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The role focuses on providing an excellent customer experience while helping maintain vehicles to high standards of quality, safety, and timeliness. The technician communicates technical information about customer vehicles to Service Advisors, maintains accurate estimates and work orders, follows manufacturer standards, and complies with applicable regulations and shop safety requirements. The position is primarily based in an automotive shop that may involve changing weather conditions, safety hazards, and regular loud noise.
Requirements
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, and a positive team-player attitude.
- Strong work ethic and ability to work in a fast-paced, results-driven environment.
- Safe working knowledge of shop tools and equipment.
- At least 3 years of dealership experience.
- High school diploma or equivalent, and two years of related experience, or an equivalent combination of education and experience.
- Exceptional customer service skills.
- Excellent communication and listening skills, including the ability to determine how to assist customers and explain technical terms to non-technical audiences.
- Ability to work well in a team environment.
- Knowledge of automotive systems, tools, and repair processes.
- Strong attention to detail and commitment to quality.
- Ability to use technical reference materials and manuals in written and online formats.
- Ability to follow processes to ensure quality and safety.
- Effective time management and ability to prioritize.
- Ability to meet the physical demands of the position, including prolonged standing; regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, and walking; repetitive motion; and talking and hearing. Lifting may involve objects over 50 pounds with an assistance device or frequent carrying of objects weighing up to or over 35 pounds, with an assistance device available as needed.
- Work evening, weekend, and holiday hours as required.
Nice To Haves
- Brand knowledge.
- Associate's degree or equivalent from a two-year college or technical school, plus two years of related experience and/or training, or an equivalent combination of education and experience.
- ASE Certification.
Responsibilities
- Perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards.
- Help ensure customers receive a high-quality service experience throughout the vehicle repair process.
- Apply technical knowledge and expertise to repair and maintain vehicles to factory and dealership standards.
- Clearly communicate technical information about customer vehicles to Service Advisors.
- Follow manufacturer standards for the quality and timeliness of repair and maintenance work.
- Ensure estimates and work orders are accurate.
- Comply with applicable federal, state, and local regulations affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
- Follow processes that ensure quality and safety.
Benefits
- Medical, dental, and vision health care options.
- 401(k) savings and retirement plan with company match.
- Training, resources, and opportunities for career growth and advancement.
- State-of-the-art facilities and excellent working conditions.
- Competitive compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
