Automotive Technician

Asbury Automotive•Henrico, VA

13d

About The Position

Crown Automotive, part of Asbury Automotive Group, is seeking a technically focused B-level service technician to perform routine repairs and diagnostics on customer vehicles, with some assistance. The work may include light engine work, transmissions, clutches, drive shafts, electrical systems such as starters and alternators, HVAC, and steering and suspension systems. The technician is expected to hold a majority of the manufacturer certifications and contribute to a positive vehicle-servicing experience for guests. The role includes diagnosing and repairing vehicles, completing preventive and routine maintenance, documenting work, communicating with service advisors, conducting road tests when needed, and completing warranty paperwork. Technicians also maintain proficiency through training, follow safety and regulatory requirements, protect customer vehicles and information, and help meet the dealership’s customer satisfaction goals. A Virginia State Inspector License and basic tools are required; prior automotive technician experience is required.

Requirements

Previous automotive technician experience is required.
A Virginia State Inspector License is required.
Must have basic tools.
Must have strong technical and mechanical skills.
Must be a team player and able to work repetitively on complex tasks.
Must be at least 18 years old.
Must have a valid driver’s license.
Must pass pre-employment background and drug screening.

Nice To Haves

ASE certifications are heavily preferred.
Manufacturer certifications are heavily preferred; the position description states the technician will have a majority of their manufacturer certifications.

Responsibilities

Accurately complete the multi-point inspection form for each vehicle.
Document all work performed and recommended on assigned repair orders.
Communicate with the service advisor when additional work is needed or repairs cannot be completed within the promised time.
Maintain technician proficiency as specified by Asbury standards.
Conduct road tests to determine needed work and confirm repairs when necessary and practical.
Perform vehicle diagnosis and repairs at all levels.
Perform preventive and routine maintenance services at all levels.
Use product and technical training assigned by the manufacturer and management.
Participate in manufacturer-sponsored training programs and schools to expand knowledge of new technology.
Maintain manufacturer Customer Satisfaction Index scores at or above Asbury’s specified goals for district, regional, and national scores.
Complete required work, notations, and timekeeping for warranty repair orders and warranty claims.
Report situations or conditions that could jeopardize the safety, welfare, or integrity of the dealership, its customers, or employees.
Ensure customer vehicles are returned as clean as they were before service.
Complete required training on compliance with federal, state, and local regulations, including hazardous waste disposal and OSHA Right-to-Know.
Comply with applicable laws and company policy for safeguarding customer vehicles, property, and information.

Benefits

Weekly pay
Paid holidays and paid time off
Paid training
Stock awards for select management and front-line team members
Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
Up to 12 weeks of paid pregnancy leave (disability leave)
Paid parental leave
Health savings accounts
Flexible spending accounts
Short-term and long-term disability plans
Whole life and term life insurance
401(k) with company match
Pet insurance
Digital career path tool
Continuous training through Asbury’s Internal Learning Management System
Professional growth and development opportunities
Technician student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Paid volunteer hours through community service initiatives
Employee referral program with bonus opportunities