Automotive Store Manager

Bob's Main Street Auto & Towing•West Bend, WI
•Onsite

About The Position

Bob’s Main Street Auto & Towing is looking for a motivated, experienced Automotive Store Manager to help lead our Decorah Road location! We are a family-owned and operated business that takes pride in providing honest, quality automotive service while building lasting relationships with our customers and employees. With multiple locations and a growing team, we're looking for someone who wants to take ownership of their store, lead by example, and help us continue growing. This is a hands-on leadership position. We're looking for someone who has a strong automotive background, enjoys working with people, and isn't afraid to jump in and help wherever needed.

Requirements

  • Strong automotive repair and industry experience.
  • Ability to troubleshoot complex vehicle concerns and support technicians.
  • Strong communication, organization, and problem-solving skills.
  • Someone who leads by example and isn't afraid to get their hands dirty.
  • A positive attitude and a willingness to take ownership of the store's success.
  • Commitment to customer satisfaction, teamwork, and accountability.
  • Follow all safety procedures and use provided safety equipment.
  • Adapt to change with a positive, high-energy mindset.
  • Commit to continuous learning and personal development.

Nice To Haves

  • Previous leadership or management experience preferred.

Responsibilities

  • Oversee daily shop operations to keep work moving efficiently and customers satisfied.
  • Lead, coach, and support technicians and service advisors.
  • Help service advisors with customer communication, repair recommendations, and workflow.
  • Monitor shop performance, productivity, sales, and profitability goals.
  • Hold employees accountable while creating a positive, team-focused work environment.
  • Work closely with company leadership to identify opportunities for improvement and growth.
  • Ensure our customers receive honest, professional, and high-quality service.

Benefits

  • Competitive pay: Based on experience.
  • Monthly performance bonuses
  • Medical, dental, vision, life, and short- & long-term disability coverage after 30 days.
  • Paid time off with yearly increases
  • Paid holidays — even when they fall on weekends
  • 401(k) with 4% company match
  • Paid training, certifications & continued education
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