Automotive Store Manager
About The Position
We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other. We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service. Automotive Store Manager: Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination Operate with excellence: cash/POS controls, reporting, audits, and policy adherence What Success Looks Like (KPIs you’ll own) Comp sales growth & gross profit dollars Labor/parts margin health; average RO; alignment & warranty attachment Technician productivity & efficiency; clocking and MEAL/OT compliance Inventory accuracy & shrink; safety & audit scores Team engagement, retention, and bench readiness About Big Brand Tire & Service For more than 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair. With hundreds of locations across the country and a growing footprint, we’re serious about two things: delivering world-class service to our customers and being an employer of choice by creating opportunities for our people to grow and build rewarding careers.
Requirements
- 2+ years store or service management in automotive (or high-volume retail with strong service & P&L ownership)
- Proven sales leadership: hits targets, builds pipeline, lifts average RO & close rates
- People leader: hires well, coaches often, holds standards, retains talent
- Operational athlete: confident with KPIs, scheduling, inventory, and cash controls
- Customer-first communicator who builds trust with clear explanations and follow-through
- Valid driver’s license; able to assist with shop flow (periodic lifting up to 70 lbs)
- Open availability, including weekends, to lead the store through our busiest guest-facing hours
Nice To Haves
- ASEs
- multi-brand experience
- turnaround wins
- Spanish/English bilingual
Responsibilities
- Lead & develop: recruit, hire, schedule, coach, and performance-manage a winning team
- Win the day: set the game plan, drive KPIs, celebrate wins, course-correct fast
- Own the guest experience: model five-star service; jump in on estimates, approvals, and tough saves
- Drive sales: execute playbooks, price with confidence, ensure clear recommendations & follow-through
- Run the P&L: payroll discipline, inventory accuracy, shrink control, budget adherence
- Protect the house: OSHA/EHS compliance, cleanliness, equipment/vendor coordination
- Operate with excellence: cash/POS controls, reporting, audits, and policy adherence
Benefits
- Competitive hourly rate + commission and overtime opportunities
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts, referral bonuses and ASE reimbursement
- Genuine career growth — with progression into Store Manager or Multi-Unit leader, evidenced by hundreds of team member promotions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
