Automotive Service Technician
Krieger Ford•Columbus, OH
•Onsite
About The Position
Krieger Ford is committed to delivering exceptional automotive service with a professional and customer-focused approach. We value dedication, skill, and a strong work ethic in our team members. We are seeking an experienced Automotive Service Technician who takes pride in workmanship and customer satisfaction. This role involves troubleshooting, maintaining, and repairing a variety of vehicle makes and models while providing exceptional customer service.
Requirements
- Experience conducting warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models
- Proven success in meeting or exceeding performance goals
- Excellent communication and customer service skills
- Professional appearance and strong work ethic
- Positive attitude and high-energy personality
- Ability to read, comprehend, and follow instructions
- Good judgment and decision-making skills
- Valid state driver's license with a clean driving record
- ASE certification or equivalent technical aptitude required
Nice To Haves
- Technical or trade school degree preferred
Responsibilities
- Accurately diagnose and troubleshoot customer vehicle concerns using the latest technical and administrative tools
- Maintain professionalism and courtesy in all customer interactions
- Assist as a secondary greeter in the Service Drive area to ensure customers feel acknowledged
- Stay current with technical publications, Service Comm, and Asist terminal operations
- Deliver safe and high-quality vehicle service on the first attempt
- Address original customer concerns before recommending additional services
- Inspect vehicles for maintenance needs based on local and factory guidelines
- Return customers' vehicles in clean or cleaner condition than at arrival
- Participate in factory or in-house training programs
- Complete paperwork thoroughly and attach all required shop forms to service orders
- Perform additional duties as assigned by management
- Arrive on time, prepared to work, and in a clean uniform
Benefits
- Tremendous product & inventory
- Ongoing company-wide training
- Strong company reputation
- Growth opportunities
- Professional, enthusiastic & supportive working environment
- Comprehensive training
- Competitive compensation
- Unparalleled benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
