Automotive Service Technician

Krieger FordColumbus, OH
Onsite

About The Position

Krieger Ford is committed to delivering exceptional automotive service with a professional and customer-focused approach. We value dedication, skill, and a strong work ethic in our team members. We are seeking an experienced Automotive Service Technician who takes pride in workmanship and customer satisfaction. This role involves troubleshooting, maintaining, and repairing a variety of vehicle makes and models while providing exceptional customer service.

Requirements

  • Experience conducting warranty and non-warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models
  • Proven success in meeting or exceeding performance goals
  • Excellent communication and customer service skills
  • Professional appearance and strong work ethic
  • Positive attitude and high-energy personality
  • Ability to read, comprehend, and follow instructions
  • Good judgment and decision-making skills
  • Valid state driver's license with a clean driving record
  • ASE certification or equivalent technical aptitude required

Nice To Haves

  • Technical or trade school degree preferred

Responsibilities

  • Accurately diagnose and troubleshoot customer vehicle concerns using the latest technical and administrative tools
  • Maintain professionalism and courtesy in all customer interactions
  • Assist as a secondary greeter in the Service Drive area to ensure customers feel acknowledged
  • Stay current with technical publications, Service Comm, and Asist terminal operations
  • Deliver safe and high-quality vehicle service on the first attempt
  • Address original customer concerns before recommending additional services
  • Inspect vehicles for maintenance needs based on local and factory guidelines
  • Return customers' vehicles in clean or cleaner condition than at arrival
  • Participate in factory or in-house training programs
  • Complete paperwork thoroughly and attach all required shop forms to service orders
  • Perform additional duties as assigned by management
  • Arrive on time, prepared to work, and in a clean uniform

Benefits

  • Tremendous product & inventory
  • Ongoing company-wide training
  • Strong company reputation
  • Growth opportunities
  • Professional, enthusiastic & supportive working environment
  • Comprehensive training
  • Competitive compensation
  • Unparalleled benefits
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