Automotive Service Technician Class A-D

Lithia & Driveway•Abilene, TX

16d

About The Position

The Automotive Service Technician performs vehicle repairs and maintenance according to repair orders, Lithia standards, and manufacturer standards. The role includes diagnosing malfunctions, completing repairs safely, road-testing vehicles, documenting work and test results, and recording repair time using company procedures. Technicians are responsible for maintaining their normal mechanics’ tools, returning special tools, using shop supplies economically, and keeping their workspace clean and organized. Customer vehicles must be returned as clean as they were before service. The technician completes required training and maintains manufacturer and ASE certifications. The role also involves reviewing technical publications, communicating constructively with dealership personnel, reporting safety or integrity concerns to management, following departmental grooming and uniform standards, and observing work and break times designated by management. The position requires competency to perform repairs without supervision in listed service areas, manufacturer certification in those areas, at least six ASE certifications (the posting says the technician should be an ASE Master Technician), and an appropriate smog license or state emissions certification where applicable. The posting prefers five or more years of automotive technical experience.

Requirements

Strong attention to detail.
Sense of urgency.
Excellent communication skills.
Passed manufacturer training and able to perform repairs without supervision in lube and maintenance services, engine repair, automatic transmission, manual drive train repair, suspension and steering repair, brake repair, electrical and electrical systems repair, hybrid and alternative fuels, and heating and A/C repair.
Manufacturer certified in all listed competency areas.
At least six ASE certifications; the posting says the candidate should be an ASE Master Technician.
Appropriate smog license or state emissions certification, as applicable by state or city.
Customer-pay repair proficiency greater than 115%.
Acceptable driving record and valid driver’s license in the state of residence.
High school graduate or equivalent.
At least 18 years old.

Nice To Haves

Five or more years of automotive technical experience.
Engine drivability diagnosis and repair (listed as optional).

Responsibilities

Perform work listed on repair orders efficiently and accurately in accordance with Lithia and manufacturer standards.
Diagnose the cause of vehicle malfunctions.
Complete work in accordance with applicable safety requirements.
Road-test vehicles to verify repair quality.
Record repair time using company time-clock procedures.
Document work performed and test procedures and results on repair orders.
Provide and maintain normal mechanics’ tools needed for trained work that are not normally inventoried as special tools.
Return special tools to their proper place.
Use shop supplies and materials practically and economically.
Maintain an organized, clean workspace and clean the stall every day.
Return customers’ vehicles as clean as they were before service.
Complete required training and maintain manufacturer and ASE certifications.
Participate in and use technical training as assigned by management.
Review technical bulletins and other publications as assigned by management.
Communicate constructively with dealership personnel to satisfy customer needs.
Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its personnel, or customers.
Meet departmental personal grooming, hygiene, and uniform standards.
Arrive, take breaks, and depart at times designated by management.