Automotive Service Technician - Flat Rate

Ralph Honda•Rochester, NY

About The Position

Performs timely repair, warranty, and preventive maintenance services on vehicles. The technician diagnoses vehicle malfunctions, completes approved repairs and maintenance to quality and efficiency standards, and ensures vehicles operate properly and comply with Department of Motor Vehicle standards. The role also includes vehicle inspections, service documentation, safe use and maintenance of tools and equipment, warranty-parts handling, and keeping the work area safe and orderly.

Requirements

Experience working as a technician or mechanic in a service department or similar setting.
Experience working on a variety of cars.
Obtain an Inspector's License within required time frames.
Valid driver's license.
Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

Retrieve customer vehicles into the service area.
Review service orders and inspect vehicles for additional repairs or malfunctions, including by test-driving or troubleshooting vehicle operation.
Diagnose the causes of vehicle malfunctions using technical knowledge.
Obtain final approval before performing additional repairs.
Respond promptly to repair inquiries.
Perform requested repairs and maintenance in accordance with approved quality and efficiency standards.
Use tools and equipment safely.
Retain and tag parts removed under warranty for return to the manufacturer.
Test-drive vehicles and confirm proper operation in accordance with Department of Motor Vehicle standards.
Complete vehicle inspections according to established procedures.
Complete service-related paperwork in a detailed and legible format.
Maintain technical competence by attending requested classes and shop meetings and reading service bulletins.
Keep the work area clean and orderly to meet dealership and government-agency safety requirements.
Maintain time-clock records for each completed job.
Dispose of residual waste and hazardous materials using proper methods.
Complete training as required by the factory or service manager.