Automotive Service Technician Class A-D

Lithia & Driveway•Abilene, TX

14d•Onsite

About The Position

The Automotive Service Technician performs repairs and maintenance as outlined on repair orders, diagnosing malfunctions and completing work efficiently and accurately according to Lithia and manufacturer standards and applicable safety requirements. The technician road-tests vehicles to verify repair quality, records repair time using company timekeeping procedures, and documents work performed and test procedures and results. The role includes maintaining an inventory of normal mechanic’s tools, returning special tools to their proper locations, using shop supplies economically, and keeping the workspace organized and clean. Technicians must return customer vehicles as clean as they were before service, complete required training, obtain and maintain relevant manufacturer and ASE certifications, and review technical bulletins and publications assigned by management. The technician communicates constructively with dealership personnel, reports conditions that could jeopardize safety or the dealership’s integrity, follows grooming, hygiene, and uniform standards, and observes management-designated work and break times.

Requirements

Strong attention to detail and a sense of urgency.
Excellent communication skills.
Passed manufacturer training and able to perform repairs without supervision in the listed competency areas.
Manufacturer certification in all listed competency areas.
At least six ASE certifications; the posting indicates the technician should be an ASE Master Technician.
Appropriate smog license or state emissions certification, as applicable by state or city.
Customer-pay repair proficiency greater than 115%.
Valid driver’s license in the state of residence and an acceptable driving record.
High school graduate or equivalent.
At least 18 years old.
Five or more years of automotive technical experience preferred.
Ability to provide and maintain normal mechanic’s tools needed for trained work that are not normally inventoried as special tools.
Compliance with the stated uniform standards: clean gray work shirts, creased gray work trousers, shirts tucked in, and belts without buckles to avoid scratching customer vehicles.

Nice To Haves

Five or more years of automotive technical experience.
ASE Master Technician status.

Responsibilities

Perform work listed on repair orders efficiently and accurately in accordance with Lithia and manufacturer standards.
Diagnose the cause of vehicle malfunctions.
Complete all work according to applicable safety requirements.
Road-test vehicles to ensure repair quality.
Record time spent on repairs using company timekeeping procedures.
Document work performed and test procedures and results on repair orders.
Maintain an inventory of normal mechanic’s tools and return special tools to their proper locations.
Use shop supplies and materials practically and economically.
Maintain an organized, clean workspace and clean the work stall each day.
Return customers’ vehicles as clean as they were before service.
Complete required training and obtain and maintain manufacturer and ASE certifications.
Participate in and use technical training assigned by management.
Review technical bulletins and other publications assigned by management.
Communicate constructively with dealership personnel to satisfy customer needs.
Report situations or conditions that jeopardize the safety, welfare, or integrity of the dealership, its personnel, or customers.
Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
Arrive, take breaks, and depart at times designated by management.