Automotive Service Technician

LaFontaine Honda • Dearborn, MI

13d • Onsite

About The Position

Performs vehicle repair and maintenance work as assigned, in accordance with dealership and factory standards. The technician diagnoses malfunctions, completes authorized repairs, documents work, verifies repair quality, and communicates with service advisors and the Parts Department as needed. Technicians, trainees, and apprentices are welcome to apply.

Requirements

• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet company production and quality standards.
• High school diploma or GED.
• Michigan Mechanic Certification.
• Ability to work evening, weekend, and holiday hours as required.

Nice To Haves

• State and/or ASE certifications are considered in determining compensation.
• Technicians, trainees, and apprentices are welcome.

Responsibilities

• Receive repair orders from the dispatcher and take them to the stall area.
• Perform repair-order work efficiently and accurately in accordance with dealership and factory standards.
• Diagnose the cause of malfunctions and perform repairs as authorized.
• Coordinate with the Parts Department to obtain needed parts.
• Tag and save parts, and turn them in when work is under warranty or the customer requests it.
• Immediately advise the service advisor if additional work is needed, listed work is unnecessary, or repairs cannot be completed within the promised time.
• Document work performed.
• Road-test vehicles to confirm repairs address customer complaints.
• Quality-check completed work.
• Attend training classes and stay current with factory technical bulletins.
• Keep customers’ vehicles clean.
• Follow safety and housekeeping policies and procedures.
• Follow federal, state, and local regulations governing service repair work.
• Work evening, weekend, and holiday hours as required.
• Provide customer satisfaction, follow lawful supervisor directions and workplace rules, interact positively with others, and uphold confidentiality policies and agreements.

Benefits

• Competitive compensation based on experience and certifications.
• Tiered technician pay plan with pay-rate increases based on flagged hours.
• Technician longevity bonus program.
• Monthly technician hours-turned contest.
• Employee referral program.
• Employee discounts on sales and service.
• Medical, dental, and vision benefits.
• Employer-paid life and AD&D insurance.
• Employee assistance program.
• Pet insurance.
• Flexible spending account.
• Short- and long-term disability insurance.
• Critical illness and accident insurance.
• Legal and identity theft protection.
• 401(k) with employer match.
• Holiday savings program with employer match.
• Paid time off.
• Holiday pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED