West Palm Beach Kia - Automotive Service Porter/Valet PT

GREENWAY AUTOMOTIVE•West Palm Beach, FL

12d•Onsite

About The Position

Greenway West Palm Beach Kia is seeking a dependable, outgoing part-time Service Porter/Valet to greet customers arriving at the service department and help transition them to a Service Advisor. The role includes confirming appointments, collecting basic information about customers’ visits, moving customer and dealership vehicles around the lot and service areas, and helping keep vehicles and work areas clean and safe. The position requires working in a non-climate-controlled environment through seasonal heat and cold, and driving both automatic and standard-transmission vehicles.

Requirements

Friendly, customer-service-focused approach.
Prompt, reliable, and responsible.
Able to multitask and work under pressure.
Able to walk and stand for long periods and work outside in a non-climate-controlled environment.
Able to drive both automatic and standard-transmission vehicles.
Unrestricted valid driver's license and clean driving record.
Able to safely operate motor vehicles in tight and small spaces.
Neat, clean, and professional appearance.
Strong customer service skills.

Nice To Haves

High school diploma or GED preferred.
Previous experience preferred.
Valet experience and/or knowledge of automotive servicing and repair is a plus.

Responsibilities

Greet customers entering the service area professionally, answer initial questions, and direct them to the appropriate person or location.
Verify customer appointments and relevant information, including name, VIN, tag number, and mileage.
Operate customer and dealership vehicles safely and carefully, including in tight spaces, and move vehicles around the lot and service areas.
Pick up and deliver stock units to and from the service department.
Use the company Key Track Machine System.
Help maintain a clean and safe service area through general cleaning duties such as trash removal and sweeping.
Avoid using cell phones on the drive or while in a moving vehicle.
Help with loaner vehicles and park vehicles after they have been written up.
Install disposable protective coverings and tags in vehicles brought in for service.
Deliver keys and repair orders to the appropriate Service Advisor after parking vehicles.
Retrieve vehicles for customers, wait with them at the vehicle, and thank them for their business.
Follow all safety and security procedures.
Perform other duties as assigned.