Automotive Service Manager in Training - Join a Great Team!
About The Position
Auto Care Plus is hiring a hands-on Automotive Service Manager to lead a location in Southern New Hampshire. The manager will take ownership of day-to-day shop operations, develop a strong team, drive shop performance, and deliver an outstanding customer experience, with support from an experienced leadership team. The organization is a growing, multi-location automotive repair company offering career advancement opportunities and a stable, year-round business. The role includes leading and developing Service Advisors and Technicians; managing sales, profitability, productivity, and other key performance indicators; supporting customer communications and repair recommendations; overseeing workflow and staffing; and maintaining high standards for safety, cleanliness, organization, and quality. Compensation starts at $60,000, with bonus potential and stated total earnings potential of $70,000–$100,000 or more.
Requirements
- Strong understanding of automotive repair shop operations.
- Proven ability to lead, coach, and motivate a team.
- Strong sales and customer service skills.
- Experience managing shop performance and key metrics.
- Ability to build trust with customers and employees.
- Strong organizational and problem-solving skills.
- Comfort working in a fast-paced automotive environment.
Nice To Haves
- Three or more years of automotive service management or leadership experience (preferred).
- RO Writer experience (preferred).
- Bilingual applicants are welcome.
Responsibilities
- Lead the day-to-day operations of the location.
- Coach, develop, and motivate Service Advisors and Technicians.
- Create a positive, accountable, team-oriented shop culture.
- Drive sales, profitability, productivity, and overall shop performance.
- Monitor key performance indicators, including sales, car count, average repair order (ARO), labor productivity, and customer experience.
- Ensure customers receive honest, professional, and consistent service.
- Support Service Advisors with repair recommendations, estimates, and customer communication.
- Oversee workflow and help maximize technician productivity.
- Maintain appropriate staffing levels and participate in hiring and team development.
- Build lasting customer relationships and grow repeat and referral business.
- Ensure the shop maintains high standards for safety, cleanliness, organization, and quality.
- Work with company leadership to identify opportunities for continued growth.
Benefits
- Competitive compensation with bonus potential.
- Health, dental, and vision benefits.
- 401(k) retirement plan with company matching.
- Employee Assistance Program (EAP).
- Paid time off and paid vacation.
- Paid training and professional development.
- Employee discounts on automotive repair and more.
- Career growth opportunities within a growing multi-location organization.
- Support from an experienced leadership team.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
