Automotive Service Manager

Future Ford of Clovis•Clovis, CA

22d

About The Position

If you are looking for an exciting career with a well-established, privately owned automotive group in Northern California, this opportunity may be the right fit for you. With decades of experience serving drivers across multiple locations, our organization is built on a strong foundation of performance, integrity, and a people-first culture. We pride ourselves on maintaining a professional, team-oriented environment where leaders are empowered to drive results and build strong, successful teams. Are you ready for your next leadership opportunity? Position Summary The Service Manager is responsible for leading an efficient and profitable service department. This role ensures optimal productivity, strong customer retention, effective cost control, and full compliance with operational and regulatory standards. The Service Manager drives technician efficiency and ensures consistent delivery of high-quality service experiences. Pay Scale: Hourly rate ranges between $6,000 – $15,000, with bonus opportunities based on department performance. Automotive experience is required

Requirements

Minimum of 5 years of automotive service management or related experience
Strong customer service and relationship-building skills
Proven leadership and team development capabilities
Valid driver’s license
Positive attitude with a results-driven mindset
Strong communication and listening skills
Demonstrated ability to achieve performance and sales goals
Ability to comply with all company policies, procedures, and deadlines
All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment

Nice To Haves

Manufacturer certifications (preferred, as applicable)

Responsibilities

Establish and achieve departmental goals and performance objectives
Recruit, train, coach, and develop service department staff
Monitor productivity, efficiency, and overall team performance
Foster a positive, team-oriented work environment across all departments
Ensure compliance with federal, state, and local regulations (including OSHA and hazardous waste requirements)
Maintain adherence to manufacturer policies, warranty procedures, and service standards
Build and maintain strong customer relationships to drive retention and referrals
Act as liaison between dealership operations and manufacturer representatives
Address and resolve customer concerns promptly and professionally
Maintain accurate service records and operational reporting
Participate in leadership and management meetings as required
Perform additional duties as assigned