Automotive Service Drive Vehicle Sales Representative - 3006

BRAM AUTO GROUP•New York, NY

1d•$65,000 - $110,000•Onsite

About The Position

BRAM Auto Group is a family-owned automotive management group operating 13 dealerships representing Lexus, Toyota, Honda, Cadillac, INEOS Grenadier, Genesis, and Hyundai. The Automotive Service Drive Vehicle Sales Representative covers Lexus of Manhattan and Toyota of Manhattan and is responsible for maximizing vehicle sales by prospecting customers in the service lane. The role handles the vehicle sales and lease process from greeting service-lane customers through vehicle delivery and follow-up, subject to responsibilities reserved for management. The position follows management’s sales process, maintains sales targets and customer satisfaction standards, and works with other sales consultants, employees, and dealership management to support customer relationships and vehicle sales, leases, and deliveries. This is a full-time, in-person position with a Monday-through-Friday workweek and an eight-hour shift. Compensation is listed as $65,000 to $110,000 per year, with an advanced base salary, monthly bonus program, trade dividend program, and commission pay.

Requirements

Previous automotive sales experience.
Lexus and Toyota brand and vehicle knowledge.
Valid driver's license in good standing.
Ability to stand, sit, and move through dealership work areas, sometimes for extended periods.
Neat, clean, and professional appearance.
Ability to work under pressure and excellent negotiation and closing skills.
Excellent customer service and interpersonal communication skills, cultural sensitivity, and ability to work with diverse people.
Excellent verbal and written communication skills, including the ability to present information effectively and respond to questions from customers and management.
Ability to read and generally analyze and interpret business periodicals, professional journals, technical procedures, and government regulations, and to write reports and general business correspondence.
Sufficient computer literacy.
Ability to enter and exit vehicles to demonstrate features and options.
Positive attitude and commitment to adhering to and administering company policies, procedures, and standards.
Driver's license required.

Nice To Haves

Two years of automotive sales experience.
Spanish language skills.

Responsibilities

Manage the vehicle sales and lease process from greeting customers in the service lane through delivery and related follow-up, subject to responsibilities reserved for management.
Follow the sales process set by management, including vehicle walk-arounds, test drives, and needs analyses.
Maintain minimum sales targets set by upper management.
Provide excellent customer service, manage challenging customer situations, respond promptly to customer needs, solicit feedback, respond to service requests, and meet commitments to customers and management.
Work effectively with and assist sales consultants, co-employees, and dealership management to build customer relationships and sell, lease, or deliver vehicles.
Complete accurate paperwork accompanying vehicle sales.
Maintain high ethical standards and use legal and ethical selling techniques.
Maintain CSI scores and survey returns at or above company standards.
Demonstrate knowledge of vehicle products and market conditions relating to vehicle sales and leases.
Work with minimal supervision, use resources efficiently, and seek feedback to improve performance.
Follow Safeguards Rules and company safety procedures and policies.
Maintain business sold within the market area according to factory guidelines and maintain the CSI index in accordance with manufacturer standards.