Experienced Automotive Service Advisor (1+ years required)

Titus-Will Chevrolet of Parkland • Tacoma, WA

4d • Onsite

About The Position

We are Titus-Will Automotive Group, one of the largest dealership families in Tacoma, Olympia, Lakewood, and Parkland! We are currently looking for Service Advisors to join our incredible service departments in Tacoma. Ideal candidates will have at least 1 year of automotive experience. This is an excellent opportunity for a motivated advisor looking for strong earning potential, a busy service drive, and long-term career growth within a stable, family-owned organization.

Requirements

• 1+ years of experience as a Service Advisor/Writer in a dealership or independent shop
• Strong customer service and communication skills
• Ability to thrive in a fast-paced, high-volume environment
• Valid driver’s license and clean driving record

Responsibilities

• Greet customers and guide them through the service process
• Write accurate repair orders and clearly communicate service recommendations
• Build trust and long-term customer relationships
• Coordinate with technicians to ensure timely, high-quality repairs
• Meet performance goals while delivering an excellent customer experience

Benefits

• Medical, Dental, and Vision insurance
• 401(k) retirement plan (eligible after 90 days)
• Paid training
• Employee discounts
• PTO: Earn 1.0 hour for every 40 hours worked

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed