Automotive Service Advisor

Northlake CDJR • North Palm Beach, FL

6d • $80,000 - $120,000

About The Position

The Ed Napleton Automotive Group is hiring a Service Advisor at Northlake Chrysler Dodge Jeep RAM. The role serves as a liaison between customers and technicians, presenting vehicle repair recommendations and providing service and suggestions to help customers keep their vehicles in top condition. The Service Advisor works in the Service Lane, addresses customers’ vehicle maintenance needs, and helps ensure service work is completed promptly.

Requirements

• Exceptional customer service skills.
• Ability to learn and use technology.
• Willingness to undergo a background check in accordance with local laws and regulations.
• Must be at least 18 years old to comply with the company driving policy.

Nice To Haves

• Previous Automotive Service Advisor experience is a plus but is not required.

Responsibilities

• Work with customers to ensure their vehicle maintenance needs are met and addressed.
• Write repair orders with transparent cost and time estimates.
• Communicate with customers promptly and keep them updated throughout the service process.
• Communicate frequently with technicians and parts personnel to support timely completion of work.
• Maintain a positive attitude and strong work ethic with customers and coworkers.
• Use the dealership’s fixed operations technology.

Benefits

• Potential pay range of $80,000–$120,000 per year, including incentive-based pay.
• Family-owned and operated company with over 90 years in business.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• No-cost, no-debt college degree from Strayer University.
• Discounts on products, services, and vehicles.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed