About The Position

Steve Padgett's Honda Of Lake Murray is currently looking to hire Automotive Service Writers (Service Advisors). We are looking for individuals with a strong Customer Service / Sales background. Previous Service Advisor (ASM / Service Writer) experience is required. We are offering top pay and a comprehensive benefits package! We are in the business of selling new and used vehicles and providing exceptional service to those vehicles. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. If you want to work for a successful organization where you can make a difference, then this is the place for you.

Requirements

  • Service Writer / Service Advisor Experience is Required
  • Integrity, A Positive Attitude And A Strong Work Ethic Required
  • Willing To Learn
  • Be A Team Player
  • Receptive To New Ideas
  • Applicants must be authorized to work in the US.
  • Applicants must have a valid driver's license.

Nice To Haves

  • Dealership Experience is a PLUS

Responsibilities

  • Greet customers in a prompt and courteous manner.
  • Schedule service appointments and collect vehicle information.
  • Secure agreement from customer before repairs are done.
  • Clearly explain the requested service on the repair order.
  • Estimate the cost and time needed to do the repair.
  • Advise customers on the proper care for their vehicle and the importance of proper maintenance.
  • Communicate the need for additional service when needed, using a detailed explanation.
  • Handle customer complaints and maintain high CSI.
  • Check on the progress of the vehicle during servicing and contact the customer regarding changes to estimate or time table for repairs.

Benefits

  • medical
  • dental
  • 401K
  • paid vacations
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