Automotive Service Advisor
Shively Motors•Hamilton Township, PA
•Onsite
About The Position
At Shively Motors, we are looking to hire a full-time Service Advisor to join our growing team. As Service Advisor, you will be the primary contact with customers for scheduling and maintenance of their vehicles. You will work with customers and technicians to keep vehicles serviced and running correctly, while also providing exceptional customer service.
Requirements
- Previous experience as a Service Advisor or other automotive service role
- Excellent customer service and interpersonal skills
- Strong written and verbal communication skills
- Ability to work effectively in a team environment
- Proficiency with computer applications such as Microsoft Office
- Valid driver’s license and automotive maintenance/repair certifications
Responsibilities
- Meet with customers to discuss their automotive service needs
- Schedule service appointments
- Order vehicle parts and materials
- Diagnose customer issues and relay to technicians and service managers
- Create and explain repair estimates to customers
- Utilize company software to manage documentation
- Maintain and foster professional relationships with customers and vendors
- Recommends additional repairs and services
Benefits
- medical
- dental
- vision insurance
- bonus and annual incentive programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
