Automotive Service Advisor
About The Position
Preferred Automotive is seeking customer-focused professionals for their Grand Haven and Muskegon locations. They are looking for individuals who want more than just another job and are tired of feeling like a number. This dealership values people as much as performance, investing in their team, recognizing high performers, and helping motivated individuals build rewarding, long-term careers. As an Automotive Service Advisor, you will help customers navigate the service process, building long-term relationships based on trust. The company is committed to promoting from within, offering opportunities for growth into leadership positions.
Requirements
- Professionalism
- Integrity
- Willingness to learn
- Enjoy helping people
- Enjoy solving problems
- Ability to work in a fast-paced environment
- Experience in Automotive Service Advising
- Experience in Automotive Sales
- Experience in Parts Departments
- Experience in Collision Centers
- Experience in Independent Repair Facilities
- Experience in Customer Service
- Experience in Hospitality
- Experience in Retail Management
- Experience in Service Industry Leadership
Responsibilities
- Greeting customers and understanding their vehicle concerns
- Scheduling service appointments
- Preparing repair orders accurately
- Communicating repair recommendations clearly and honestly
- Keeping customers updated throughout the repair process
- Working closely with technicians and the parts department
- Delivering an exceptional customer experience from start to finish
- Building long-term customer relationships that earn repeat business
Benefits
- Competitive earning potential with performance-based pay
- Flexible scheduling
- No Saturday hours
- Paid vacation and holidays
- Health, dental, and vision insurance
- 401(k) with company participation
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
