Automotive Service Advisor

Gordie Boucher Ford of Janesville•Janesville, WI

5d•Onsite

About The Position

The Boucher Automotive Group is now ranked among the top 100 volume dealer groups in the nation and is looking for outgoing, experienced Sales Professionals who possess great interpersonal and written communications skills. Pay averages $59,000 to unlimited after one year. You'll work in one of our 17 relaxed, state-of the art dealerships with FULL access to sell from over 7500 vehicles in our Boucher Central Inventory. Choose a half day and full day off during the week! We never work Sundays! Candidates must have a valid driver’s license and be able to work some evenings and most Saturdays 8:45am to 5pm. We pay on accessories and customer surveys too!

Requirements

High school diploma or equivalent
Strong automotive background
Ability to learn new technology, repair and service procedures and specifications
Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment
Strong teamwork skills
Willing to submit to a drug screen & background check
Must have clean & valid driver's license

Responsibilities

Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers