Automotive Service Advisor

Walt Massey Chevrolet Marion • Marion, AR

7d • Onsite

About The Position

Walt Massey Chevrolet in Marion, Arkansas, is hiring an Automotive Service Advisor for its busy service drive. The advisor meets customers, identifies vehicle concerns, and writes up service requests. They act as the liaison between customers and technicians, explain repairs and costs in clear language, and keep customers updated throughout the service process. The role also includes recommending appropriate vehicle maintenance and building customer relationships that encourage repeat visits.

The dealership describes itself as a local store where employees know their coworkers, managers work alongside the team, and good work is noticed. Paid training is provided to teach the dealership’s process and Chevrolet-specific information, with room to grow as the store grows.

Requirements

• Experience in a service drive, at a parts counter, or in another fast-paced, customer-facing job.
• Organizational skills and reliable follow-up.
• Be straightforward with customers, including when delivering bad news.
• Valid driver's license.

Responsibilities

• Meet customers in the service drive, learn what is happening with their vehicle, and write up the service request.
• Coordinate communication between customers and technicians.
• Explain repairs and costs to customers in plain language.
• Call customers with service updates.
• Recommend maintenance appropriate to the vehicle.
• Provide customer service that encourages customers to return.

Benefits

• Health insurance starting on the first day.
• Dental insurance starting on the first day.
• Vision insurance starting on the first day.
• 401(k) with company match.
• Paid holidays.
• Paid vacation.
• Salary of $60,000–$73,000 per year, paid weekly.
• Paid training.
• Room for career growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed