Automotive Service Advisor - Honda of Slidell

Group 1 Automotive, Inc.Slidell, LA
Onsite

About The Position

Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward. We are looking to add a qualified Service Advisor to our team.

Requirements

  • Strong communication and customer service skills
  • Ability to write precise repair instructions and provide accurate estimates
  • Must pass background check, MVR, and drug screening

Nice To Haves

  • Knowledge of automotive products, services, and warranty processes is considered a plus

Responsibilities

  • Greet customers promptly and professionally
  • Inspect vehicles and review service history to confirm needs
  • Promote sales of services, parts, and accessories through product knowledge
  • Provide accurate cost and time estimates; obtain customer approval
  • Monitor service progress and update customers on changes
  • Administer warranty repairs by manufacturer guidelines

Benefits

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment with job training, provided equipment, and advancement opportunities
  • Market-leading pay based on experience plus bonuses
  • Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
  • Pinnacle Awards Program
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