Automotive Service Advisor

George Moore Chevrolet • Jacksonville, FL

2d • Onsite

About The Position

George Moore Chevrolet is seeking a Service Advisor to serve as the link between customers and the technicians servicing their vehicles. The advisor helps customers with service needs, explains vehicle features and warranties, and keeps customers informed about service timing. No prior experience is required; training is provided.

The role is based at George Moore Chevrolet in Jacksonville, Florida. The dealership describes its environment as a place that offers opportunities for growth and supports employees’ development.

Requirements

• High school diploma or equivalent.
• State driver’s license with a satisfactory DMV driving record.
• Must meet other company employment requirements, including a background check and drug test.
• Interpersonal and communication skills.
• Customer service skills.
• Ability to read and comprehend instructions.
• No prior experience is necessary; training is provided.

Responsibilities

• Respond to inbound phone calls.
• Make outbound follow-up calls to keep customers updated about service work.
• Learn about dealership vehicles and explain their features and warranties to customers.
• Answer customers’ questions about vehicle service needs.
• Contact past customers to check whether they are satisfied with their vehicles.

Benefits

• Medical, dental, and vision coverage for full-time employees working 30 hours or more.
• 401(k) after one year of employment.
• Longevity fund/bonus.
• 15 days of paid time off per year.
• Five paid holidays: New Year’s Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
• GM training for all employees.
• Closed Sundays.
• Competitive hourly pay plus commissions and monthly bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED