Automotive Service Advisor
Liberty Honda•Hartford, CT
•Onsite
About The Position
Liberty Honda, part of the Executive Auto Group, has proudly served its community for over 50 years and offers long-term career stability. Many of their managers and team members have been with the company for more than 20 years. They are seeking an energetic, professional, and welcoming Automotive Service Advisor to create a premium guest experience.
Requirements
- 1+ years of Service Advisor experience in the automotive industry.
- Proven track record of delivering excellent customer satisfaction (CSI) ratings.
- Strong interpersonal and communication skills, with a genuine ability to connect with customers.
- Ability to multitask and manage time effectively in a fast-paced environment.
Nice To Haves
- Familiarity with Jeep and Nissan vehicles and service processes is a strong advantage.
Responsibilities
- Provide an exceptional service experience for all customers, ensuring complete satisfaction (CSI).
- Advise customers on necessary repairs and services, communicating clearly and effectively.
- Build strong relationships with clients, ensuring repeat business and referrals.
- Coordinate with the service team to ensure timely and accurate service.
- Maintain detailed customer records and service reports.
Benefits
- Industry leading compensation package
- Aggressive bonus structure
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Vacation and Holidays
- Career Advancement Opportunities
- Professional Development and Leadership Training
- Support from one of Connecticut's most respected automotive groups
- A culture focused on growth, accountability, and success
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
