Automotive Service Advisor

Friendly Chevrolet • Fridley, MN

11d

About The Position

Friendly Chevrolet is seeking a self-motivated, high-performing Automotive Service Advisor with strong verbal communication, enthusiasm, and exceptional customer-service skills. The role focuses on helping customers throughout their vehicle ownership journey, particularly with service scheduling, estimates, maintenance requirements, and repair orders. The advisor should communicate vehicle information clearly, accurately, professionally, and courteously, while helping the dealership grow and meeting monthly goals.

Requirements

• Strong verbal communication skills, enthusiasm, and extraordinary customer-service skills.
• Genuine interest in providing an exceptional customer experience.
• Reliability, friendliness, enthusiasm, and a positive team-player attitude.
• Leadership in service with verifiable CSI scores.
• Clean, satisfactory driving record and a valid driver's license.
• Willingness to submit to a pre-employment background check and drug screen.

Nice To Haves

• General Motors experience.
• Ex-military background.
• Bilingual ability.

Responsibilities

• Ensure customers have a world-class service experience throughout their ownership journey, especially when scheduling and estimating vehicle service and repairs.
• Use knowledge and technical expertise to help customers understand and approve maintenance requirements, repair orders, and cost estimates.
• Respond to customers' vehicle questions professionally, with understanding, clarity, accuracy, and courtesy.
• Help grow the dealership and personal career by meeting challenging monthly goals.

Benefits

• Internal growth opportunities.
• 401(k) plan.
• Health, dental, and vision insurance.
• Paid training.
• Paid vacation.
• Base salary plus commission.
• Family-owned and operated workplace.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed