Automotive Service Advisor

Metro Kia of Madison • Madison, WI

1d • Onsite

About The Position

Metro Kia of Madison is looking for a motivated and customer-focused Service Advisor to join our growing team. If you thrive in a fast-paced environment, enjoy helping customers, and want an opportunity with growth potential, we want to hear from you.

Requirements

• Automotive service advising experience preferred
• Strong communication and organizational skills
• Ability to multitask in a fast-paced dealership environment
• Positive attitude and team-first mentality
• Basic computer and phone skills
• Valid driver’s license with clean driving record

Responsibilities

• Greet customers and provide an exceptional service experience
• Write repair orders accurately and efficiently
• Communicate repair recommendations and timelines clearly
• Coordinate with technicians and parts department
• Keep customers updated throughout the repair process
• Review completed repairs and finalize paperwork/payment
• Help maintain strong CSI and customer retention scores

Benefits

• Competitive pay plan
• Medical, dental, and vision insurance
• Paid time off and holidays
• 401(k)
• Employee discounts
• Career advancement opportunities
• Supportive team environment
• Performance bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed