Automotive Service Advisor

ACE Jiffy Lube•Davie, FL

5d•$80,000•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is a full-service lubrication, fluid, and automotive maintenance center. We offer our customers these services in the cleanest and most professional surroundings possible. Each day we strive to achieve our mission of creating customers for life through fast, friendly, clean, and professional service. We are dedicated to expanding and constantly moving on to new and different challenges. A few short years ago, we were recognized as the franchisee of the year within the Jiffy Lube nationwide network. Everything at ACE is a team effort. We know that without our employees, we wouldn't be able to grow, improve, or create lifelong customers. This is why we offer competitive compensation, generous benefits as well as a supportive and collaborative environment. We encourage each and every employee to share their ideas with us.

Requirements

18 years old or older
Previous sales and service advisor experience
Valid driver's license
People person who can easily connect with others
Likes talking about cars
Excellent communication skills
Providing exceptional customer service is important
Patient and able to empathize with others
Organized and able to prioritize tasks effectively
Detail-oriented

Responsibilities

Guide customers through their elected services, acting as the main point of contact between them and our auto technicians.
Following a service review conducted on their vehicle, advise customers on tires, breaks, and other recommended services in a way that is easy to understand.
Help customers make decisions by expertly explaining benefits, costs, and product features.
Make connections and build trust to gain repeat business.