Automotive Service Advisor

Beach Ford • Myrtle Beach, SC

5d • Onsite

About The Position

We are looking for a motivated, customer-focused Service Advisor to join our growing Ford dealership. If you thrive in a fast-paced environment and enjoy helping customers while working with a great team, we'd love to hear from you. We are looking for someone who is motivated, professional, and committed to providing an outstanding ownership experience for every customer.

Requirements

• Previous automotive service advisor experience preferred.
• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced team environment.
• Valid driver's license and acceptable driving record.

Nice To Haves

• Ford dealership experience is a plus but not required.
• Basic computer proficiency and experience with dealership management systems preferred.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document repair needs.
• Recommend maintenance and repair services based on vehicle inspections and manufacturer guidelines.
• Prepare estimates and explain repair recommendations in a clear, professional manner.
• Communicate with technicians throughout the repair process.
• Keep customers informed of vehicle status and completion times.
• Ensure repairs are completed to the highest level of customer satisfaction.
• Build long-term customer relationships that encourage repeat business.

Benefits

• Competitive compensation: $70,000 - $100,000+ annually
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• Paid vacation and holidays
• 401(k) with company match
• Ongoing Ford factory training and career advancement opportunities
• Employee discounts
• Supportive team environment with a strong customer-focused culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed