Automotive Service Advisor

Straub Automotive • Triadelphia, WV

12d • Onsite

About The Position

Service Advisor Straub Automotive – Ohio Valley At Straub Automotive we're a fun-loving, hard-working team that takes pride in what we do. We're growing and looking to add a Service Advisor to our team. This can be someone with direct experience or a background in retail, service industry, or enjoys creating exceptional customer experiences.

Requirements

• Great communication skills.
• Organized.
• Problem-solver.
• Commonsense.
• Positive mindset.
• Driven.
• Mechanical understanding.
• Upbeat attitude!
• Strong comfort with using computer systems.
• Valid driver's license with a clean driving record.
• High school diploma or equivalent.
• Ability to work Saturdays.

Nice To Haves

• Direct experience as a Service Advisor.
• Background in retail.
• Background in the service industry.
• Enjoy creating exceptional customer experiences.

Responsibilities

• Act as the primary point of contact between customers and technicians.
• Advise customers on necessary vehicle service and maintenance to build trust.
• Manage appointments and accurately document customer vehicle concerns.
• Professionally resolve customer questions and concerns.
• Maintain accurate service records.

Benefits

• Flexible schedule options.
• Overtime opportunities.
• Employee vehicle purchase program.
• Employee Appreciation Month.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED