Automotive Service Advisor

Tuffy Tire & Auto 39030Fox River Grove, IL
$50,000 - $100,000Onsite

About The Position

We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you. If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team!

Requirements

  • A positive, energetic attitude
  • Team player
  • Strong organizational and follow-thru skills
  • Demonstrate the desire to improve and advance personally and professionally
  • Two years of experience in an auto repair facility
  • Valid driver’s license with good driving record

Responsibilities

  • Make Customer Satisfaction number one
  • Identify guest's concerns and needs and effectively communicate to our technician team.
  • Review the Tuffy payment plans
  • Professionally review the Digital Courtesy Inspection (multi-point inspection) with our guests
  • Review work completed with the guest at bill-out
  • Review our nationwide warranties and our roadside assistance program

Benefits

  • Competitive Compensation with bonus incentives
  • Weekday off and Closed on Sundays
  • Paid training
  • Careers Advancement Opportunities
  • Paid Holidays and Paid Time Off
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