Automotive Service Advisor - Toyota

Modern Automotive Network • Winston-Salem, NC

16h • Onsite

About The Position

Modern Toyota of Winston-Salem is looking for a motivated, customer-focused Service Advisor to join our growing team. If you thrive in a fast-paced environment, enjoy building relationships with customers, and are driven by performance-based earnings, we'd love to hear from you. As a Service Advisor, you'll serve as the primary point of contact between our customers and service technicians, ensuring every customer receives an exceptional service experience from start to finish.

Requirements

• Previous automotive service advisor experience preferred.
• Strong customer service and communication skills.
• Sales-oriented mindset with the ability to build trust.
• Excellent organizational and multitasking abilities.
• Ability to work in a fast-paced dealership environment.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and accurately document vehicle needs.
• Recommend maintenance and repair services based on manufacturer recommendations.
• Prepare estimates and explain repairs clearly.
• Communicate with technicians throughout the repair process.
• Keep customers updated on vehicle status and timelines.
• Deliver exceptional customer service that builds long-term relationships.
• Ensure repair orders are accurate and completed efficiently.

Benefits

• FREE Employee Health Insurance
• Competitive commission pay plan with earning potential of $50,000–$120,000+ annually
• Performance and bonus incentives
• 401(k) with Company Match
• Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• Employee Discounts
• Ongoing Training & Career Development
• Advancement Opportunities within Modern Automotive Network

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed