Automotive Service Advisor

Byers Imports • Columbus, OH

3d

About The Position

Byers Automotive is a family-owned and operated business that has served its community since 1897. The dealership aims to deliver award-winning service and value, and emphasizes motivated employees and positive customer experiences. The Automotive Service Advisor oversees the service drive, supports customer inquiries, and coordinates technician workload to help provide prompt, courteous, and effective service. Byers Automotive is an Equal Opportunity Employer and conducts business in a drug-free work environment.

Requirements

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Time management skills.
• Strong communication skills with customers.
• Professional, well-groomed personal appearance.
• Clean driving record.
• Willingness to submit to a pre-employment background check and drug screen.

Responsibilities

• Oversee the flow of the Drive Lane and ensure customers receive prompt, courteous, and effective service.
• Take ownership of the customer experience and complete additional assignments that help the dealership leave a positive impression.
• Provide concierge support for owner inquiries by phone or in person to help ensure customers are not mishandled.
• Ensure technicians' daily available time is consistently sold to service customers.
• Distribute work efficiently among technicians.

Benefits

• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Short- and long-term disability coverage.
• Life insurance.
• 401(k) plan with company match.
• Vacation pay.
• Paid holidays.
• Growth opportunities.
• Paid training.
• Employee vehicle purchase plans.
• Long-term job security.
• Health and wellness offerings.
• Flexible work schedule.
• Discounts on products and services.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed