Automotive Service Advisor

McGavock Auto Group Pampa•Pampa, TX

9d•Onsite

About The Position

McGavock Auto Group is a fast-growing leader in automotive retail and we are looking to add qualified SERVICE ADVISOR to our team. McGavock Auto Group is a company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Requirements

High school diploma or equivalent.
Service Advisor experience preferred
Excellent communication and customer service skills
Ability to work hard with limited supervision
Strong Computer & Phone Skills (Internet, MS Outlook)
Professional appearance and work ethic
Self-motivated, goal oriented, and ability to work within a fast-paced environment
Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment

Responsibilities

Assist all customers (retail and shop) in selecting suggested service in a friendly, professional, and efficient manner
Utilize walk around process to increase customer awareness of vehicle condition and build rapport
Generate service order estimates/quotes for customers
Schedule appointments and maintain an organized schedule
Conduct post-repair follow up
Resolve customer complaints
Maintain value, quality, and integrity