Automotive Service Advisor
About The Position
Fred Anderson Automotive Group is seeking an Automotive Service Advisor for Kia of Greenville. The role provides professional, high-quality service to customers bringing vehicles in for scheduled maintenance and repairs. The advisor builds rapport, communicates with customers, and guides them through the service process, including presenting recommended maintenance and repairs and supporting sales in accordance with company standards. The company describes itself as a family-owned and operated business founded in 1955, with dealerships representing a range of automotive manufacturers and a commitment to community development, career growth, and training.
Requirements
- Friendly and outgoing personality.
- Ability to build rapport and follow up with guests throughout the service process.
- Strong communication and organizational skills.
- Strong focus on providing a high level of customer service.
- Prior sales, customer service, or hospitality experience.
- Valid driver’s license with an acceptable motor vehicle record.
- High school diploma or equivalent.
Responsibilities
- Provide professional customer service to customers bringing vehicles in for maintenance and repairs.
- Build rapport with guests and follow up with them throughout the service process.
- Assist customers in maintaining vehicles according to manufacturer standards.
- Present needed repairs and maintenance in a high-quality, professional, and knowledgeable manner.
- Learn to overcome objections, close sales, and complete the sales process in accordance with company standards.
Benefits
- 401(k) retirement plan with company match.
- Comprehensive health benefits, including telehealth and behavioral health services.
- Paid employee referral, recognition, and bonus programs.
- Paid time off, bereavement, and vacation benefits.
- Maternity and paternity leave.
- Employee discounts on parts, service, vehicle purchases, and local entertainment.
- Career growth and advancement opportunities.
- Leadership development, training, and learning systems.
- Competitive compensation plans.
- A culture of caring, belonging, and respect.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
