Automotive Service Advisor
About The Position
We are always hiring Service Advisors to support our growing customer base. Come join our industry-leading company as a Service Advisor and experience these benefits. We are an employee-first company, 53 years strong with 7 locations. We are committed to creating exceptional experiences for our team members to thrive. We live our mission of “we exist to serve because you deserve better” daily. Our core values of family, integrity, hospitality, growth, professionalism and initiative influence all that we do and how we conduct ourselves. We are passionate about elevating the automotive repair industry - as a workplace setting and the customer experience. We are invested in success - technology, trainings, and an entire Business Development department that brings in quality customers who can and want to maintain their vehicles. If you want to work for a company that respects and appreciates its employees, apply today and join our team of talented Service Advisors!
Requirements
- Possess a valid Driver’s License
- Maintain a clean, professional, and safe work area and appearance
- Embrace technology
- Operate with a high level of energy, positive attitude, and excellence
- Possess a hunger to learn, help and improve through coaching
Responsibilities
- Greet, develop rapport, and communicate with customers face-to-face and on the phone
- Obtain customer and vehicle information
- Facilitate communication with customers, including drop-off, updates, and check-out
- Determine and recommend appropriate services in a customer-focused approach
- Prepare a complete and accurate estimate cost for labor and parts
- Work with team to complete service and daily tasks
- Work with current technology to assist with communication and workflow
Benefits
- Great Health, Vision and Dental plans (individual and family)
- Generous PTO plan
- Paid Holidays
- 401(k) with an aggressive match starting after 60 days
- Paid Training
- ASE Reimbursement
- Career Pathing and Advancement to Service Manager
- Friends, Family and Employee Discount
- Tire Discount for Employees (8 tires/year)
- Paid Uniforms
- Team Member Appreciation and Recognition Events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
